“Personal Information” means any information about an identifiable individual, and can include your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, products delivered, purchase history, personal interests, etc.
As a part of our commitment to your privacy, Navana Furniture supports and adheres to the privacy principles in the CSA Model Code in the Personal Information Protection and Electronic Documents Act. Among other things, we have agreed to honour customers’ requests not to share their information with other marketers and will honour customers’ requests not to receive unwanted mail, telephone or other solicitations from us.
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We collect Personal Information about you at times when you provide it, such as when you purchase or order a product, subscribe to a service, register to receive catalogues, or participate in contests, sweepstakes or promotions, etc.
Whether or not to provide such Personal Information is completely your own choice. But if you choose not to provide the information we require to provide certain products and services, you will be unable to purchase such products or services or participate in contests, sweepstakes or promotions, etc.
At the same time that we collect your Personal Information, we will seek your consent to use and disclose such information as described below. We will not, as a condition of the provision of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the purposes for which the information is being provided. If you visit us online you can, in general, visit our web pages without telling us who you are or otherwise revealing any Personal Information about yourself.
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We use your Personal Information for the following purposes:
Purposes related to providing you with the products and/or services you have ordered, such as confirming, processing and tracking your order, subscription or registration, and billing and collecting your account;
for internal purposes, such as analyzing our customers’ buying patterns, trends and statistics; and
informing you about our new products, services and offers, and providing you with information from and about Navana Furniture Inc. (‘Marketing Materials’).
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. However, even if you withdraw consent for the above purposes, we may still need to contact you via phone, email or mail to address questions or issues specific to your order, entry, subscription, etc.
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We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We require our Service Providers to confirm that their privacy practices are consistent with ours.
Your Personal Information may be processed and/or stored outside of the province in which you reside and/or outside Canada, including in the United States, and the local government, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information through that jurisdiction’s local laws.
Although unlikely, in certain instances we may disclose your Personal Information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to Navana Furniture Inc. or to others. We may also disclose your Personal Information when we believe the law requires or permits it.
We also may disclose your Personal Information to a third party in the event of a proposed or actual sale, merger or other acquisition or financing of Navana Furniture Inc.
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We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Navana Furniture please let us know by sending an email. Please be sure to provide your email address, mailing address, full name, and specifically what information you do not want to receive. Please note that these requests may take some time to be effective, particularly if we are removing your name from postal mailings. Unsubscribing from any of our email lists may easily be done so via the unsubscribe links at the bottom of all our marketing correspondence or newsletters.
Editing, Updating, Correcting and Deleting Information About You
We try to keep all information that we collect accurate, complete and up-to-date. If you would like to update or correct any of your Personal Information, please contact us as noted above.
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Navana Furniture takes special care to protect the safety and privacy of children online. Our web sites are general audience sites. We do not send email correspondence to anyone who tells us that they are under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any Personal Information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.
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Navana Furniture uses Google’s Universal Analytics to track traffic, usage and audience behaviour on the Site. Google Analytics Demographic and Interest reporting has been activated in order to further understand our users and improve our services. It may also be used to serve relevant ads to users. Information from these reports includes; traffic by age and gender, overview of traffic by affinity and other categories and behaviour by in-market and other interest categories.
Navana Furniture will not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have robust notice of, and the user’s prior consent (i.e., opt-in) to do so. If a user does not want their usage data to be collected they can opt out by visiting: https://tools.google.com/dlpage/gaoptout.
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We make commercially reasonable efforts to ensure that Personal Information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your Personal Information is restricted to selected employees or representatives. In addition, we employ generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect Personal Information in electronic form against loss and unauthorized access.
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